Frequently Asked Questions

In the unfortunate event of an accident, our customers are notified promptly. Beyond the safety of the people involved, the safety of your belongings is our top priority, so you will be informed if the accident impacted your items in the truck. Beyond notifying our customer, both parties in the accident would exchange information, a police report would be filed, and the damages likely covered by insurance under the rental company’s agreement with the customer. We’re proud to say we have not had an accident occur, and we believe a big part of that is due to our careful approach and experienced drivers.